Processing and Shipping Time

Your order will usually take 1 business day (M-F) to be processed and shipped out. Once your order ships, it usually takes 5 to 10 days to arrive. The exact time depends on the ship-to location, the carrier delivery time, and the size of your order.

Please refer to your tracking information for the estimated delivery date of your order. 

Shipping Costs

At this time we only ship to the lower 48 contiguous US states. Purchases over $99 qualify for Free Shipping. Empty guitar and bass hard cases, Epiphone Les Paul Express E, and other selected products may be subject to exclusion from our Free Shipping policy due to logistical difficulties. Shipping rates on purchases under $99 will vary depending on the weight and size of your order as well as the ship-to location.

Carriers

We primarily ship with UPS for larger items such as guitars and amplifiers. Smaller accessory items may ship via USPS if we determine that to be a more cost-effective method.

At RiverCity Rockstar Academy Music Store, we believe in rewarding our loyal customers. That's why we've created a free rewards program that allows you to earn points and save money on every purchase.

Here's how it works:

• Earn points for every purchase you make at our store. Whether you're buying gear, getting a service, taking a lesson, or attending a music class, you'll earn points that can be redeemed for discounts.
• Get points just for following us on social media. We love connecting with our customers online, and we want to reward you for being a part of our community.
• Refer a friend to our store and get an automatic discount after their purchase. Sharing your love for music and our store with others not only helps them discover great products and services, but it also helps you save money.
• Enjoy free U.S. shipping on orders over $99. We want to make it as easy as possible for you to get the gear and supplies you need, so we offer free shipping on qualifying orders.
• No sales tax. We understand that every dollar counts, so we've eliminated sales tax on all our products.

Our rewards program is designed to be easy to use and rewarding. Simply sign up for free and start earning points today. The more points you earn, the more money you'll save on future purchases.

Join Salem-Keizer's Best Music Store and Music School and start saving with our free rewards program. Sign up today and unlock a world of savings!